Online Delivery Policy

 

We currently only ship within Australia. Orders will be shipped via Australia Post within 1 business day of ordering and will take between 2-7 days to be delivered.

We may hold off sending your order if we feel hot weather could cause damage.

 

International

Unfortunately we don't ship internationally yet, but we are working on how we can deliver overseas. If you have a special request for overseas delivery, please get in touch and we will see what we can do.

 

Returns

We understand that under certain circumstances you may wish to return a product to us. If this is the case, please email us at hello@pumpyjackson.com with you Name, Order and Reason for Return. From there we will assess your request and will inform you on how to proceed. Please note that all return claims need to be made within 5 days of receipt.